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HTML5 not working

Can anyone tell me why HTML5 wont work for me on any browser?

here is a link to my testing site.

http://www.artisticimages.com/styles/styles-background/movies

supplying two sources for each movie:
http://70.167.119.116:1935/vod/smil:Alyssa_recital_1.smil/jwplayer.smil
http://70.167.119.116:1935/vod/smil:Alyssa_recital_1.smil/playlist.m3u8

I am using wowza streaming engine, I have 4 - mp4 files (1920x1080, 1280x720, 960x540, 640x360) in each smil file. and when I disable my flash nothing will play.

what am I doing wrong?

any help would be greatly appreciated,
John




19 Community Answers

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j...

User  
0 rated :

do I need jwplayer.html5.js?

John

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j...

User  
0 rated :

just doing some testing, my mp4 files will play with HTML5 when I just use the mp4 file, but not with the smil file.

any ideas?

John

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j...

User  
0 rated :

Can not get wowza smil to work with jwplayer using HTML5, have tried everything!

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Donni

JW Player Support Agent  
0 rated :

Hi John, beforeI talk about your embed I’d recommend you disable the right-click behavior and whatever is causing the massive amounts of errors I see in the console on your page (look at the top right corner – http://recordit.co/V09MiSyHMK). The reason why your HLS (m3u8) stream isn’t working is because I believe you have the free subscription. You will need to purchase a Premium Subscription in order to take advantage of HLS playback.

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j...

User  
0 rated :

How and where are you seeing these errors, I am using firefox and I dont see any errors?

John

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Donni

JW Player Support Agent  
0 rated :

Hi John, check the error console. The screencast in the link above is from chrome’s debug tools

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j...

User  
0 rated :

ok will do, also do you know why i get: Crossdomain access denied? all files are on the same domain, right here localy.

John

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Donni

JW Player Support Agent  
0 rated :

Have you read the Crossdomain File Loading support article?

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j...

User  
0 rated :

the error was my anticopy plugin, i updated and now it only throws 1 error

thanks for pointing that out.

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j...

User  
0 rated :

and yes I looked at the article https://support.jwplayer.com/customer/portal/articles/1403679-crossdomain-file-loading,

Even more confused now. I get this error: Connot Load M3U8 Crossdomain access denied, all is running on the same domain, not sure what file to make and where to put it, them?

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Donni

JW Player Support Agent  
0 rated :

Did you upgrade to the Premium Subscription? Free versions of the player can’t play HLS streams.

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j...

User  
0 rated :

yes, its not the key, before I used to get: Error loading player: No playable source found. now I get: Cannot load M3U8: Crossdomain access denied.

The IIS server and the wowza server are on the same server. http://www.artisticimages.com/styles/styles-background/movies
is calling to the http://70.167.119.116:1935/vod/smil:Alyssa_recital_1.smil/playlist.m3u8 on the same IP,
the file is in the wowza content directory, not the website directory, so what should I make for the crossdomain.xml file, and where should I put it?

I have made a standard crossdomain.xml file:

<?xml version="1.0" encoding="UTF-8" ?>
<!DOCTYPE cross-domain-policy SYSTEM "http://www.adobe.com/xml/dtds/cross-domain-policy.dtd">
<cross-domain-policy>
<allow-access-from domain="*" secure="false"/>
<site-control permitted-cross-domain-policies="all"/>
<allow-http-request-headers-from domain="*" header="*"/>
</cross-domain-policy>

and put it in the wowza\content folder and no change?

John

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j...

User  
0 rated :

I get the same error when I test with your jwplayer test site - http://demo.jwplayer.com/developer-tools/http-stream-tester/

http://70.167.119.116:1935/vod/smil:Alyssa_recital_1.smil/playlist.m3u8

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Donni

JW Player Support Agent  
0 rated :

This crossdomain file must be placed in the root of your domain or subdomain.

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j...

User  
0 rated :

tried that, no change. but again not sure what to put in the file?
lots of variables and no clear answer.

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j...

User  
0 rated :

but this is for html5, nothing to do with flash or adobe, so maybe I need to so something else?

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j...

User  
0 rated :

I have no problem when flash is enabled, I have flash disabled, I and trying to get "http://70.167.119.116:1935/vod/smil:Alyssa_recital_1.smil/playlist.m3u8" to work with HTML5

the bottom line is I am trying to do HTML5

John

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j...

User  
0 rated :

I got the mainfest.mpd to work.

i think that is using html5

John

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Donni

JW Player Support Agent  
0 rated :

If you’re using HTML5 then this is a crossdomain in javascript issue which is reviewed on the latter half of the support article I sent. Essentially, you need to add an additional HTTP response header ( the CORS header) to files on the server. This website is a good resource for help on accomplishing this.

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