HLS Streams taking approx 30secs in Chrome to reach high quality
Our live HLS adaptive bit-rate streams are performing poorly in Chrome with JW Player 7.7.0 - the player, with the hlshtml configuration option not set, is loading the stream quickly in Chrome 53, but starts playback at the lowest resolution (which looks terrible) before slowly increasing in quality to eventually reach the highest quality 720p after approx 30 seconds. We have not had this issue with previous versions of JW Player.
In other browsers, such as Firefox 49 with Flash, the video still loads quickly and is displaying immediately at the highest quality (at least on a fast connection), which is the behaviour we would expect.
For an example of the player and streams in a live environment please see eg. http://www.shetland.org/60n/webcams/sealevel-cam
Setting hlshtml to true seems to fix the quality issue in Chrome. However, we are reluctant to enable it as the player then seems to take significantly longer to start playback in all browsers.
We notice IE11 + Flash also has the same issue as Chrome, taking a long time to reach the high quality playback.
Can you please advise if there is anything we can do about these issues.