Player stopping sporadically
Hello. I'm experiencing the same issue as posted here (https://support.jwplayer.com/customer/portal/questions/16326039-player-stopping-sporadically). Unfortunately, I'm not able to add comments to that post so I have to create a new one (This question has received the maximum number of answers).
I'm receiving the following output in console:
- No media_id found
- Could not setup because trackingobject is not defined.
I've tripled checked that I'm setting mediaid value of the player setup:
My index page also has HTML5 doctype (as per the suggestion in the link above).
'No media_id found' error message is happening in https://assets-jpcust.jwpsrv.com/player/6/6124956/ping.js (around line 71 as per what's in console):
No media_id found ping.js:71
Any insight on how to fix this issue?
Thanks for your help.