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Issue related to android application live streaming video.


Hi,
I am developing an android app, in which I have implemented JWPlayer. Every thing works fine , but I am facing a problem for playing live videos on my app.
Live videos are getting played in only android 5.1.1, but not on any other devices. The error that I'm getting from JWPlayer is --> "Unable to connect "my live video url" ".
I request you to look into this problem and let me know if any further information is required.
Thanks & Regards.
Kapil K.

1 Community Answers

George

JW Player Support Agent  
0 rated :

Hello Kapil,

Can you send me the url to the live stream?

For me to reproduce this issue reliably I will need this information about your application:

Android API Build level (16,17… 22):
JW Player SDK for Android version number:
Device make and model where you are experiencing this issue:
Provide step by step instructions on how to reproduce your issue:
JW Player Demo Application Source Code that is also experiencing the issue:

As the last field suggests, please replicate this issue using the JW Player Demo Application and send us a zipped version of the entire Android Studio Project for testing which can be found here:
https://github.com/jwplayer/jwplayer-sdk-android-demo

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