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Subtitle doesn't work

Hello ;
Tizen and WebOS browsers' subtitles can not work {.srt & .vtt) in version above 7.4.3. If I use version 7.4.3 Tizen and WebOS Browsers' show the subtitles but ios doesnt show them this time. How can I fix this problem? I lost serious numbers of customers because of this problem.

1 Community Answers

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Donni

JW Player Support Agent  
0 rated :

Can you provide a link to a reproduction page so I can inspect your embed code?

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