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Reg: JW Player support for iPhone 6 and above.

Hi Team,

We have provided JW player integration to one of our clients. We want the JW Player to be supportive on iPhone 6 and above i .e. while watching the video in portrait and landscape mode.

Normal web browses workfine, but when accessing our application in mobile devices with ios, that too above iPhone 6 models, there is an issue. While we tilt our mobile to landscape mode while watching in portrait mode or vice versa, the Blank screen is displayed and then video start screen is displayed and after waiting for few minutes, the video is played.

What will be the road map for the same and is there any fix available?

Regards,
Sridhar Alluri

1 Community Answers

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Alex

JW Player Support Agent  
0 rated :

Sridhar,

We do currently support our player in Safari on iOS 8 and 9. If you are experiencing issues, can you please provide us with a link to a reproduction page in which we will be able to reproduce your issue?

Thank you.

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