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jwp 7.4.4 not display anymore video preview for youtube video

Hello! I'm reporting that the bug is still present in version 7.4.4. There is no preview image for YouTube video. If you want to see, take a look in this post:

http://www.alecos.it/new/205733/205733.php

I cannot put an image in setup due to the fact that I'm "linking" YouTube video made by other people (aren't my videos). Preview thumbnail image automatically displayed in the JWPlayer was very useful. This bug makes YouTube video horrible.

Kind regards.
--
Alessandro

8 Community Answers

Up Down

Donni

JW Player Support Agent  
0 rated :

Hi Alessandro. We are aware this bug still exists. You should manually set a poster image in the meantime.

Up Down

alecosnet

User  
0 rated :

Hi! Thanks! There is another bug, when I click on YouTube video, the player try to load the video and remains in wait status for a while of minutes and only when I click again on the player, this, finally works fine. I tested this bug in 5 different YouTube Videos and this happens always.

You can test this other bug here:

http://www.alecos.it/new/205733/205733.php

http://www.alecos.it/new/210622/210622.php

http://www.alecos.it/new/163263/163263.php

http://www.alecos.it/new/162834/162834.php

http://www.alecos.it/new/156946/156946.php

http://www.alecos.it/new/148110/148110.php

The Player won't start immediately but only when I clicked on video again again and again. This is a serious bug also...

Kind regards.

--
Alessandro

Up Down

Donni

JW Player Support Agent  
0 rated :

I am unable to replicate this please create a reproduction page according to this article.

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alecosnet

User  
0 rated :

<div class="otvideo" style="float: left; margin: 0 5px 5px 0"><div id="container_612016125634996">&nbsp;</div><script language="javascript" type="text/javascript">jwplayer("container_612016125634996").setup({file: "https://www.youtube-nocookie.com/v/EWC9JZtMOWQ?rel=0", type: 'youtube', height: 315, width: 560, primary: 'html5'});</script><noscript><span class="no-plugin">&nbsp;</span></noscript></div>

This is my setup...

Up Down

Donni

JW Player Support Agent  
0 rated :

We only support links from youtube directly,

Up Down

alecosnet

User  
0 rated :

https://www.youtube-nocookie.com/v/EWC9JZtMOWQ?rel=0 It is a YouTube link offered by the same YouTube embed code . Nothing so strange ...

In the embed code YouTube offers to those who want to use the version no cookie does not track cookies in the player . It was suggested to you long ago when it entered into force the Law on cookies and privacy. It is always a YouTube link just do not track user cookie.

https://support.jwplayer.com/customer/portal/questions/12837407-youtube-advanced-privacy-setup-nocookies-doesn-t-work-i-need-to-be-compliant-to-cookie-law-

If you do not support other types of links that maybe we should start doing it because they are already a large number of the webadmin that offer in their player enhanced privacy mode YouTube.

Kind regards.
--
Alessandro

Up Down

alecosnet

User  
0 rated :

https://support.jwplayer.com/customer/portal/questions/5404054-youtube-thumbnail-preview-image

putting

image: "https://img.youtube.com/vi/MrPpxBb3FXI/hqdefault.jpg"

in the setup works fine.

In meantime the problem is solved...

Thanks.
--
Alessandro

Up Down

alecosnet

User  
0 rated :

Now my setup is:

<div class="otvideo" style="float: left; margin: 0 5px 5px 0"><div id="container_8102015154143966">&nbsp;</div><script language="javascript" type="text/javascript">jwplayer("container_8102015154143966").setup({file: "https://www.youtube-nocookie.com/v/javqj8YzTWk?rel=0", type: 'youtube', height: 315, width: 560, primary: 'html5', image: "https://img.youtube.com/vi/javqj8YzTWk/hqdefault.jpg"});</script><noscript><span class="no-plugin">&nbsp;</span></noscript></div>

Now the preview image for YouTube Video is solved...

Thanks for Your help.

--

Kind regards.

Alessandro

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