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HD Button on Player


This is my code but HD button isn't showing up to change bit rates any reasons why.

<div id='playermjHxt2ExboEW'></div>
<script type='text/javascript'>
jwplayer('playermjHxt2ExboEW').setup({
playlist: [{
image: '*.*.*.*logo-thumbnail.jpg',
sources: [{
file: "http://*.*.*.*:1935/live/smil:livefs2.smil/manifest.f4m"
},{
file: "http://*.*.*.*:1935/live/smil:livefs2.smil/playlist.m3u8"
}]
}], width: '100%',
height: '360',autostart: 'false',

rtmp: {
securetoken: "*.*.*.*"
},
skin: 'bekle',
androidhls: true,
fallback: 'false'

});
</script>

5 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi there,

Our player does not support F4M (HDS) streams, so the player is most likely skipping that source and playing the HLS stream. If you are viewing the HLS stream in a browser that natively supports HLS, the HD button will not appear as those browsers do not allow our player to manually select what quality to play. The browsers that natively support HLS are Safari (for Mac and iOS), Chrome for Android and Microsoft Edge (for Windows 10).

Please let me know if you need any more help or have any other questions.

Thank you!

fs1006 tolentino

User  
0 rated :

Actually i was using chrome browser in windows 10 with flash.

Alex

JW Player Support Agent  
0 rated :

I would need to see your stream then. Can you provide a link to a reproduction page?

Thank you.

fs1006 tolentino

User  
0 rated :

do you have email address. so i can send u details as stream is protected from being used outside controlled environment

Alex

JW Player Support Agent  
0 rated :

Sure thing – please email support@jwplayer.com and reference case # 82163 in the subject line of your email.

Thank you.

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