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Subtitles/Captions/iOS/JWPlayer 7


Ok, new feature in JWPlayer 7 is captions/subtitles working in iOS on Fullscreen mode. Is that really true? Well, kind of...

It works for me in fullscreen, but the problem is: EDGESTYLE in windows and android is black, so it works amazing if you has a background video as the same color as the subtitles/captions. But in iOS, the EDGESTYLE is the same color as subtitles/captions, so everytime you get the background as the same color of your subtitles/captions, they just get very hard to read? Anyway to solve this problem?

7 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi, there.

Can you please supply me with a link to a reproduction page that is showing this behavior so I may take a look?

Thank you.

a...

User  
1 rated :

Ok, this is the link: http://www.apertaplay.com/Filmes/n12.php

thanks for your support

Alex

JW Player Support Agent  
2 rated :

Hi, there.

What exact device and iOS version are you seeing this behavior on? When I test your page on an iPhone and iPad, both running iOS 9, the captions appear as they should in iOS’s native styling. Please see the below screenshots for your reference:

iPhone – https://www.dropbox.com/s/p8uky91agz4i4fx/80913_iphone.png?dl=0
iPad – https://www.dropbox.com/s/7c6eb5cs2mmyn11/80913_ipad.png?dl=0

Thank you.

Anulador

User  
1 rated :

Yes, you're right. I wad trying to do exactly like Android (with no window back). But that way works almost good as Androis. Thanks for your suport.

Alex

JW Player Support Agent  
1 rated :

Not a problem!

Anulador

User  
-1 rated :

I did a lot of tests and almost the same results that I had when I developed my own HTLM5 player. When the video is compatible with iOS, it stop working fine with SmartTV, Almost all SmartTVs having a refreshing problem link if it had a connection problem (but it is not) and the logo and control bar refreshing in screen every 3 or 5 seconds. I still looking for a player that works fine in SmartTV and iOS at the same time. JWP6 works fine in iOS and JWP7 in iOS. Maybe the JWP8 works fine in both.

Alex

JW Player Support Agent  
0 rated :

Currently, we do not have any plans to develop support for Smart TVs. Instead, we are pointing our attention to supporting OTT devices such as Chromecast, Apple TV and Roku.

Please let me know if you need any more help or have any other questions.

Thank you!

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