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Custom error for no flash installed

Hello,

so I have setup everything just fine. Problem is that if someone is accessing the player without having flashed installed the error that they get is :

Error loading player: No playable sources found

That is kinda not helpful and I want to replace that with an image that lead to the latest flash version.

I have already tried:

var playerInstance = jwplayer("player_holder"+playerId);
​playerInstance.onError(function(){
$("#player_holder").remove();
$("#player_loadpic").src("../images/player/noflash.jpg");
});

Whitch is not working. It simply does nothing since the onError is not triggered. (tested it with an echo)

So what am i doign wrong here? Using the latest JW Player btw.

1 Community Answers

Up Down

Alex

JW Player Support Agent  
0 rated :

Hi, there.

It looks like you’re using API syntax that was for JW Player 6. For example, playerInstance.onError(function() {}); has become playerInstance.on(“error”, function() {});

I do have a demo example of how to show an error when Flash is either disabled or not installed here: http://qa.jwplayer.com/~abussey/demos/prefeb2016/error-noflash.html

Please let me know if you need any more help or have any other questions.

Thank you!

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