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Video size and aspect ratio not correct


HI

I am having some issues with Jwplayer 7.2.3 and it is best described that the video looks like the "streching" is set to "none" even though the configuration property is set to "uniform" in HTML5 mode. There is no issue with the Flash-version og the player that is display on desktop.

Another issue is with the audio playback, the image (poster) dissapears when playing live audio streams.

Thanks in advanced.

Helgi P

2 Community Answers

Willie

User  
0 rated :

I would first update to the current version namely, v7.3.6.

That said, have you tried stretching: 'fill'. I would like to see a link to be better able to provide an answer to you.

visit my web site, http://www.starbase-alpha.com to see stretching: 'fill' being used

Alex

JW Player Support Agent  
0 rated :

Hi, Helgi.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

In order to be able to troubleshoot your issue, I would you to send a link to a reproduction page so I may take a look.

Thank you.

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