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jwTroubleShoot

Enterprise JW player for web: I'm using the playlist feature and auto-play and on all browsers it doesn't auto-play but requires that you hit play first. Is this the correct behavior? Thanks!

4 Community Answers

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tyler

User  
0 rated :

To clarify, the playlist source is YouTube. Thanks.

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Donni

JW Player Support Agent  
0 rated :

Is this happening on mobile or desktop?

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tyler Slocum

User  
0 rated :

Desktop, all browsers. Thanks.

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Donni

JW Player Support Agent  
0 rated :

Playlists from YouTube are not supported at this time. Can you add all the videos in your YT playlist to your dashboard and then make a playlist on the Dashboard. If you select “auto-start” on your cloud-hosted player and add the videos to your Dashboard and make a JW playlist it should autostart correctly with no user intervention on Desktop. This is an example.

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