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YouTube embed JWplayer 6 doesn't work on Chrome and FireFox anymore?


Hey,

Since tonight the JWplayer 6 with a youtube embedded video does not work anymore on Chrome and FireFox.
It's still working fine on IE and Safari on Mac.

The thumbnail loads fine but the loading bar just keeps on spinning.

5 Community Answers

Alex

JW Player Support Agent  
1 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

YouTube embeds should still work in any browser that JW 6 supports, including Chrome and Firefox, as long as the player is not rendered in Flash. In order to troubleshoot your issue, can you please send me a link to a reproduction page? Thank you.

grefteluc

User  
0 rated :

I managed to get it working on on JSfiddle and some web html live editor. Could it be s an issue with the way cloudflare uses rocketscript for the jsfiles? It also doesn't work on the JWplayer Dashboard with the 16:9 jwplayer 6 example player.

grefteluc

User  
0 rated :

Here's the reproduction page. Didn't add it at first because there was nothing special but changed my mind.
<html>
<head>
<script src="http://jwpsrv.com/library/5V3tOP97EeK2SxIxOUCPzg.js"></script>
</head>

<body>
<div class="cont" id="player">Please make sure you have JavaScript enabled before visiting our website.;</div>
<script>
jwplayer("player").setup({
file: "https://www.youtube.com/watch?v=0svGzTmRGtI",
});
</script>
<body>
</html>

grefteluc

User  
0 rated :

Also It ends up loading like this because of cloudflare.

<html>
<head>
<script type="text/javascript">
//<![CDATA[
try{if (!window.CloudFlare) {var CloudFlare=[{verbose:0,p:1458734061,byc:0,owlid:"cf",bag2:1,mirage2:0,oracle:0,paths:{cloudflare:"/cdn-cgi/nexp/dok3v=1613a3a185/"},atok:"c91436a3821a42e419b819e83865ac2c",petok:"7eebd75ff6c0e24fe6fdd6a9ecf616fa46635d7f-1459875284-1800",zone:"cyclinghub.tv",rocket:"a",apps:{},sha2test:0}];document.write('<script type="text/javascript" src="//ajax.cloudflare.com/cdn-cgi/nexp/dok3v=e982913d31/cloudflare.min.js"><'+'\/script>');}}catch(e){};
//]]>
</script>
<script data-rocketsrc="http://jwpsrv.com/library/5V3tOP97EeK2SxIxOUCPzg.js" type="text/rocketscript"></script>

<body>
<div class="cont" id="player">&nbsp;</div>
<script type="text/rocketscript">
jwplayer("player").setup({
file: "https://www.youtube.com/watch?v=C0DPdy98e4c",
});
</script>

</body>
</html>

Alex

JW Player Support Agent  
0 rated :

Hi, there.

I also can’t get our player to play that particular YouTube video, but I’m able to play almost any other YouTube video. Perhaps this YouTube user has the permissions on his video(s) set up to not allow us to embed his content?

Please let me know if you need any more help or have any other questions.

Thank you!

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