jwTroubleShoot

Marin — Mar 31, 2016 09:17AM EDT

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Unable to autostart the stream in Windows 10 (Chrome) with JW Player ver 7.3.5
The loader icon is going in circle but the stream never starts.
On IE and Windows 7 and 8 / 8.1 everything is working normal.

Here is the code

var playerInstance = jwplayer("player");
playerInstance.setup({
file: "rtmp://serverpath/flv:stream.mp4",
autostart: true,

width: "100%",
aspectratio: "16:9",
image : "http://path/image.jpg",

rtmp: {
bufferlength: 4
}
});

I also tried with the api and tried to call jwplayer().play() inside a setTimeout but with no luck.

jwplayer().on('ready', function(){

jwplayer().play('true');
});