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Videos don't work in Firefox but do in other browsers. Error 2035


Can anyone tell me why my Youtube embedded videos can play in other browsers, but not in Firefox. I use the JW player plugin for my Wordpress created site and am forced to use JW Player 5 because of the latest Wordpress updates broke the JW player and playlist from working. I had to revert back to the Wordpress version that worked before the update and can only use JW player 5 on it. After reverting back, the videos play again in other browsers, but not on Firefox. They used to be able to play in Firefox as well before the Wordpress updates. This seems to be a problem with Firefox and not Youtube because the videos play in other browsers without issue.

I know that I can set the default to HTML 5 for the videos to work in Firefox, but doing so causes other problems that I want to avoid. One problem is that it creates two play bars, one for Youtube and the other for JW player. After pressing play, the JW player progress bar is dead, but remains on the page. Another problem is that it completely changes the look of the playlist and makes it ugly. This skin is totally different.

Can anyone tell me how to make my Youtube embedded videos play in Firefox without the error 2035 popup and without having to set the default to HTML 5? They videos play fine on other browsers. I don't understand why Firefox is the only exception.
My website's video and playlist page: http://www.videographygeek.com/samples/

2 Community Answers

Todd

JW Player Support Agent  
0 rated :

I just tested the same JW Player setup code you have on your page in JW7. The videos are working correctly for me in Firefox 45 on my Mac with the player set to HTML5 mode.

Darren

User  
0 rated :

Thank you for your reply Todd, but as I said before, I know the videos work in Firefox with the default set to HTML5. However, when I do so, it causes other problems that I want to avoid. One problem is that it creates two play bars, one for Youtube and the other for JW player. After pressing play, the JW player progress bar is dead, but remains on the page. Another problem is that it completely changes the look of the playlist and makes it ugly. This skin is totally different. If everything on my page remained the same when I set the default to HTML5, I set it up immediately. If you can tell me a solution to stop the changes from happening to my page after setting it to HTML5, I would appreciate it.

Do you know why my videos play in ALL OTHER BROWSERS, but not Firefox? I tested Firefox in safe mode with plugins turned off and the videos still won't play.

Are there any other options for me to make my Youtube embedded videos play in Firefox without the error 2035 popup and without having to set the default to HTML 5? I don't understand why Firefox is the only exception.

Not that this matters, but since I am using the JW Wordpress plugin, there is currently no JW 7 version for it. Also, the JW6 plugin doesn't work on my site so I had to revert back to the JW5 plugin and go back to an earlier version of Wordpress as well.

I was hoping that it wouldn't come to me having to host my videos somewhere else other than Youtube in order for them to work on Firefox, but right now I can see no other solution.

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