Video blurred and skipping
I've already submitted a ticket and got no reply so I'll try here.
On my MAC computers, the video seems to show up "OK"... it's still not as clear as the original mp4 I uploaded to JW. On PC's including older models, the video is very blurry and skips.
I've created a player for the content I uploaded, an mp4 file which looks clean and crisp, it is sized precisely as the original mp4 1000 by 453. I;ve copied the embed code that the JW website generated and placed it onto a, html page. I'm trying to figure out why the video quality is so poor.
You can see the video here:
The "Ticker" across the bottom is made of a font that uses dots...this doesn't show on the final video as you can see. The overall quality of the video is 50% of what it should be as compared to the mp4 I uploaded.