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Watermark logo appears on Safari (iPad) but not in Chrome (Windows 10)

We have embedded the JW Player version 6.6 in our application. Recently we switched from preferring Flash to HTML5. If we open tinyurl.com/ipadiframe3 on Safari on an iPad 2, when video playback starts, our logo appears at the top-left corner.
If we open the same page on Chrome (or Firefox) on Windows 10, after video playback, our logo is not shown. Using Inspect (F12) I found that the image was present, but its opacity was still zero. If I override the opacity to 1, the logo is shown. When we used Flash in the past, the logo worked correctly for Chrome and Firefox.

Is this a bug in JW Player 6.6?

1 Community Answers

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Randy

JW Player Support Agent  
0 rated :

Hello,

This may potentially be this is a later release of the player and has some legacy code. Have you potentially tried version 6.12 or 7.2.4 to see if that works for you?

Randy

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