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Only the top line of the two line captions appear in the video pane


hi,

i m using jwplayer 7 with caption and Only the top line of the two line captions appear in the video pane.

when mouse hover then show all line but after mouse out show only top one line can you explain me how i manage. i want show my all caption line.

Thanks
Ramesh

7 Community Answers

jherrieven

User  
0 rated :

A link to an example page demonstrating the problem would exponentially increase your chances of getting some help...

Alex

JW Player Support Agent  
0 rated :

Hi, Ramesh.

Can you please give me a link to a page where you have the affected player installed?

Thanks!

ramesh

User  
0 rated :

Hi,

i video file all caption line show in proper way. but in audio file not show all line. only first line appear second line hide by controller. because in audio file when mouse out then caption down but controller not hide automatic. its work in video file.

please check this link
http://demo.cognizsoft.com/oce/


Thanks
Ramesh

jherrieven

User  
2 rated :

This is due to the fact that JW (wrongly) assume that if you are playing an audio type file, the player will be in the audio mode - the control bar would always be visible - but you would not have a need to use captions.

Really they should take account of the height setting to determine whether the player is in "true" audio mode rather than the half and half approach they currently employ.

The solution - Add the following to a style tag in the head of your page:

.jw-flag-media-audio .jw-captions{bottom:3em!important;}

James Herrieven

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ramesh N/A

User  
0 rated :

Its working fine.

Thanks
Ramesh

Alex

JW Player Support Agent  
0 rated :

It looks like there’s already a bug report in our system regarding this, but I’ll see what I can do about getting it pushed through. In the meantime, James’ CSS fix will work.

As soon as I hear something regarding this issue, I will let you know.

Thanks!

jeremyward33

User  
0 rated :

Wow - and this still works using JWPlayer 7! I love you guys.

So just for search engine optimization, I'll include a few keywords for folks looking for this solution:

jwplayer captions mp3
captions hidden mp3
captions not showing mp3
move captions mp3
display subtitles mp3
style subtitles mp3
style captions mp3

Thanks again. You rock!

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