My analytics page on jwplayer is blank why???
I use Jwplayer 7 version, does it come with analytics on Jwplayer.com, or it does not? My Analytics page on jwplayer.com is blank.
10 Community Answers
Donni
JW Player Support Agent
0
rated :
Hi Shadi,
Have you applied Media IDs to your embeds? https://support.jwplayer.com/customer/en/portal/articles/2083166-new-analytics-about-the-media-id
shadi
User
0
rated :
Yes, I did, see below. LEt me know if I missed anything.
jwplayer(“reviewplayer”).setup({
// URL to the video file
file: “https://www.meritmeter.com/upload/reviews/uploaded/1448431331.mp4”,
// URL to the image that should be shown before the video is started
image: “/upload/reviews/frames/1448431331.png”,
width: “100%”,
aspectratio: “16:9”,
autostart: “true”,
abouttext: “Meritmeter.com”,
aboutlink: “https://www.meritmeter.com”,
skin: {name: “vapor”, active : "yellow"},
ga: { label: "mediaid"},
sharing: {
heading: “Share this review…”,
link : encodeURI("")
Donni
JW Player Support Agent
0
rated :
The Media ID should be in it’s own block, separate from Google Analytics. There is example code in the previous link I mentioned.
shadi
User
0
rated :
Donni,
I am confused now....ga: { label: "mediaid"}, means media ID is with Google analytics and also I do not see my config with mediaid in seperate line, should I remove the below from my config
file: “https://www.meritmeter.com/upload/reviews/uploaded/1448431331.mp4”,
mediaid: 'https://www.meritmeter.com/reviews/view/45/iphone-6s',
And add the below instead?
playlist:[{
file:"https://www.meritmeter.com/upload/reviews/uploaded/1448431331.mp4",
mediaid:"https://www.meritmeter.com/reviews/view/45/iphone-6s"
}]
Donni
JW Player Support Agent
0
rated :
Apologies, the Google Analytics block is fine, you need to have a separate Media ID block as well
bc..
// URL to the video file
file: “https://www.meritmeter.com/upload/reviews/uploaded/1448431331.mp4”,
// URL to the image that should be shown before the video is started
image: “/upload/reviews/frames/1448431331.png”,
//Media ID – generate by the jw dashboard or via the API
mediaid: “XXXXXXXX”
width: “100%”,
aspectratio: “16:9”,
autostart: “true”,
abouttext: “Meritmeter.com”,
aboutlink: “https://www.meritmeter.com”,
skin: {name: “vapor”, active : "yellow"},
ga: { label: "mediaid"},
sharing: {
heading: “Share this review…”,
link : encodeURI("")
p.
shadi
User
0
rated :
Donni,
So can I use the below as media ID?
mediaid: 'https://www.meritmeter.com/reviews/view/45/iphone-6s',
shadi
User
0
rated :
Donni,
Still nothing on the analytcis page of JWplayer.com what is wrong????
Donni
JW Player Support Agent
0
rated :
Hi Shadi,
The Media ID is an eight character code that is generated by us either via the dashboard or API calls.
Shadi
User
0
rated :
So I should not use the below at all then right?
mediaid: 'https://www.meritmeter.com/reviews/view/45/iphone-6s',
Donni
JW Player Support Agent
0
rated :
Correct, you need to use the 8 character code we generate for you and put it in the Media ID block.
This question has received the maximum number of answers.