I am setting up a self-hosed JW Player platform on Amazon 3 using JW Player Version 7 with html modeled on what had worked successfully on Version 6. It ca be seen at: http://tinyurl.com/qzc4jh5 . The image poster that displayed properly on Version 6 will not display on Version 7. Can someone please tell me what I am doing wrong?
My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.
When I go to your page and look at your browser console, the browser is report a 404 Not Found error on your poster image. I would suggest double-checking the URL you are using in the code and/or making sure the file is at that location.
Please let me know if you need any more help or have any other questions.
I just tried another experiment. I lifted the src and player.key from an earlier, version 6 JW Player that I was hosting in Amazon S3 and replaced the counterparts in this html, leaving all other code unchanged. When I tested that, the same code with the version 6 player, the poster image displayed properly and the other functions (video playback, etc.) worked properly as well. It appears to me to be a difference between version 6 and version 7 players.
which it cannot find. I would suggest renaming both your image and your video file to remove the spaces, either replacing them with underscores (for example) or removing the spaces altogether and joining the words together. After renaming the files, you will have to change the URLs in your code.
Please let me know if you need any more help or have any other questions.