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JW Player 7.2.2 - Play problem


Hi,

I have problem if autostart i set to false and i press on play button.
The movie is not starting, it just hangs, but if i press on play and paus and play again it is working...
However if autostart is true everything works fine..

Here is my code form a asp.net page. ( note i have test with remove the autostart tag)

<div id='container0'>Loading the player...</div><script type='text/javascript'> var playerInstance = jwplayer('container0');playerInstance.setup({ autostart : false, file: '../movie/test min.mp4241115111624.mp4', height: 320, width: 640 });</script>


Do you have any idea?

Regards

5 Community Answers

johan.svensson N/A

User  
0 rated :

Hi again, If I use flash as default player (primary: 'flash'), it works great but i cant jump to a positions (seek) in flash :(

jherrieven

User  
1 rated :

@johan

Check out this thread:

http://support.jwplayer.com/customer/portal/questions/15906007-firefox-issues-with-latest-version

There appears to be a bug with JW7.2+ in Firefox when using relative media URLs. Can you try switching to a fully qualified media URL and see if that resolves the problem?

James Herrieven

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Alex

JW Player Support Agent  
0 rated :

Hi, Johan.

I’m able to reproduce your issue with playing back MP4s using relative URLs in Firefox. James is correct – a workaround would be to use a fully qualified URL to your media file.

I’m going to escalate this to our Engineering team. As soon as I hear back from them, I’ll let you know.

Thanks.

johan.svensson

User  
0 rated :

Thanks James! Your solutions is working for firefox :). Also I will add: - dont have any spaces in your filename.

Regards
Johan

Alex

JW Player Support Agent  
0 rated :

Hi, Johan.

Our Engineers are aware of this issue and are looking to have a resolution in place for the release of 7.3.0, which is scheduled for sometime in Q1 of 2016.You can keep an eye on our JW 7 Release Notes page as we post release notes and bug fixes with every new update.

Please let me know if you need any more help or have any other questions.

Thank you!

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