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HD Toggle Button MP4 Format?


Hi Jwplayer team good day, is very very strange, is happen with the videos when i toggle the HD button cant reproduce the video stucks in there, this is strange because everything was working excellent until today, did you know if changed the format or something that jwplayer can played??? or some news that changed today???

http://photoequus.com/videos/alexamendozacorcovado.php

Best Regards

4 Community Answers

photoequus

User  
0 rated :

In mozilla Firefox

Alex

JW Player Support Agent  
0 rated :

Hi, there.

Our engineers are aware of this issue and are working on a resolution. Unfortunately, I do not have a timeframe for a fix. You can keep an eye on our JW 7 Release Notes page as we post release notes and bug fixes with every new update.

Please let me know if you need any more help or have any other questions.

Thank you!

photoequus

User  
0 rated :

Hi Alex indeed i found that your CDN hosted player is the problem i changed to my hosted player and everything ok.
I will pending for the new update.

Best Regards.

Alex

JW Player Support Agent  
0 rated :

Thanks for the update!

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