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Waterfall - move to next tag due to aderror


Hi,

The page http://support.jwplayer.com/customer/en/portal/articles/1665150-ad-tag-waterfalling says "Once JW Player detects that an ad is not returned in VAST tag, we are able to cascade to another tag and attempt to play a different ad".

My waterfall consists of 3 tags. The 1st tag returns a VAST XML that contains a 'flash' ad which is actually a player (so not an ad as such):

<MediaFile delivery="progressive" width="300" height="250" apiFramework="VPAID" type="application/x-shockwave-flash">

This loads a flash player which then fails to find an ad which fires the 'onaderror' event is fired with the "Error Playing Ad Tag" error message.

So, strictly speaking, an ad was not found. BUT, the waterfall process in the player thinks an ad was found so it does not move to the next tag in my waterfall! It keeps using the 1st tag which keeps failing.

Shouldn't the player detect the onaderror event fired and move to the next tag in the waterfall array?

Many thanks
Jeremy

1 Community Answers

Alex

JW Player Support Agent  
1 rated :

Hi, Jeremy.

You are absolutely correct and the bug you are referring to looks like it’s going to be resolved in our upcoming 7.2.0 release. You can keep an eye on our JW 7 Release Notes page as we post release notes and bug fixes with every new update.

Please let me know if you need any more help or have any other questions.

Thank you!

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