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Caption doesn't show correctly when order of caption not correct

Hi there,
I have a file captions like this:

1
00:24:51,310 --> 00:24:52,370
That what they said.
....
200
00:00:35,690 --> 00:00:40,360
♪ It's unfortunate
that when we feel a storm ♪

You can see, caption start from 00:00:35,96 but it not order in the right way (200th conversation). So that my JW Player 6 (6.10.4906) can't display captions until 24th min. Is my logic right? Will it fix for JW Player 6 or I have to upgrade to JW Player 7?

4 Community Answers

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Todd

JW Player Support Agent  
0 rated :

I am not sure if that would be fixed in JW7 or not. What happens when you move line 200 to the beginning of the text file? Can you provide a link to the whole document?

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tunghm

User  
0 rated :

Here is my link of my caption: http://www.fshare.vn/file/1RJ1A39SWVGB It's Vietnamese but I don't think that's problem :)

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Todd

JW Player Support Agent  
0 rated :

Sorry, can you e-mail that file to us at support@jwplayer.com ?

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tunghm

User  
0 rated :

No problems, please check your mail

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