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Invalid License Key


Any ideas?

<script type="application/javascript" src="//content.jwplatform.com/players/hhY6csS1-G1XRFNtp.js"></script>

http://ninjasandbox.com/Girl_1/

9 Community Answers

Todd

JW Player Support Agent  
0 rated :

I am not seeing any license errors on that page. Are you still seeing the error on your side?

carlosxuma

User  
1 rated :

Yes. Here's a screenshot

http://awesomescreenshot.com/0e1581nv98

Todd

JW Player Support Agent  
-1 rated :

What browser and OS are you using? I just loaded your page ten times in a row in Chrome on a Mac and I did not see a license key error.

kenny N/A

User  
0 rated :

I have the same problem with my videos. Most of users can play them without any problems. But some of them see a "Error setting up player: invalid license key" . Her is the screenshot :http://screencast.com/t/nBHIwjFG28Ms

VIdeo page to test: http://www.vidhostingonline.com/_members/viewvideo/36qczfbk4pq57

kenny N/A

User  
0 rated :

Browser doesn't matter. The problem occurs for specified clients in any browser. But it is only with JWPlayer 7 . JWplayer 6 works fine

dorian

User  
0 rated :

I am having the same problem as well. I've seen it happen once myself, and have had several users report this. It's an intermittent issue. I recently upgraded the player to ver 7. help please?

digitalmedia

User  
0 rated :

The same error i am getting in my iPad and for more than 50 users of my website. ? Any resolution. It's happening only in JW7.

geoffrey

User  
0 rated :

Having the same issue after upgrading to JW7. I do not see it in Belgium, but my colleagues see it in India.
Any resolution?

Donni

JW Player Support Agent  
0 rated :

Are your colleagues on a managed network? Are there any errors messages in the browser console that come up?

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