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DASH not working in IE11


Please refer this page
https://videodesk.tv/nodashie11.html


In my Windows 10 computer, using IE11 mode. The player loads but will not play the video, it just spins
I have tried with some personal and also public available sources, all the same
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When you open in Chrome the video plays
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So please explain how it is you say that DASH is supported in IE11 under Windows 8.1+

5 Community Answers

Eric Boyd

JW Player Support Agent  
0 rated :

Hi Mark,

This is indeed strange. Some of our devices play your stream and some don’t. Let us do some more research and see why IE11/Edge DASH playback is device dependent.

Our Surface tablet plays your stream fine.

-Eroc

mark

User  
0 rated :

Ok Eric. Also, I do not have a Windows 8.1 PC anymore after upgrading then all to Win 10. If anyone does have IE11 on Win 8.1, please test the stream above and report

jherrieven

User  
0 rated :

Doesn't work on Win 8.1 / IE11.

James

Eric Boyd

JW Player Support Agent  
0 rated :

Still looking to what is going on here. Does zencoder have a reference player that you are able to see this working in? I checked it out on DASH.js reference player and it is not able to play there.

http://dashif.org/reference/players/javascript/1.3.0/samples/dash-if-reference-player/index.html

Note that jw7.jwplayer.com/dash.html also is not playing on Windows 10 IE11 but is playing on Windows 10 in Edge.

There is likely some manifest property that is not supported by Windows just yet. Now just have to find out what that is…

mark

User  
0 rated :

I missed your reply Eric. No unfortunately no reference player for Zencoder but not looking likely it's an encoding problem.

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