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Live mp3 stream with jwplayer 6 flash version doesn't work properly


Problem: Using jwplayer 6 with flash for reproducing live mp3 streams it's not working properly. Every time you pause and play the stream it starts again from the beginning.
Related to this issue, if we hide the control bar so the user can't pause the stream, if the bandwidth is poor while downloading and playing the stream, whenever the player changes its state from "PLAYING" to "BUFFERING", and then again back from "BUFFERING" to "PLAYING", it starts playing the stream from the very beginning, instead of where it was left at the moment when the buffering occurred.

Link: https://dl.dropboxusercontent.com/u/1157839/jwplayerTest/jwplayer6.html

Steps to reproduce:
1) Enter to the provided page.
2) Press the "Load" button to create the player.
3) Hit play in the player.
4) Wait 10 seconds.
5) Hit pause in the player and then play again.

Actual result: You will hear the audio again from the beginning of the stream, instead of from where you left it when you hit pause.

Expected result: Audio should continue from where you left it when you hit pause. This works perfectly in the HTML5 version of the player (https://dl.dropboxusercontent.com/u/1157839/jwplayerTest/jwplayer6.html#html5), but unfortunately we have customers in our application which are still using browser versions that don't support html5.

3 Community Answers

Randy

JW Player Support Agent  
0 rated :

Hello,

I’ve replicated this on my end but seem to have success using html5 instead. I’ve also tried this in version 7 with much success. You may consider either moving to version 7 or using the html5 mode in 6.

Kindly,

Randy Le’Moine, Web Support Engineer, JW Player
www.jwplayer.com

itadmins

User  
0 rated :

Hello,

I know it works ok with html5, but as I wrote, we have customers using browsers which doesn't support html5 (IE8) and we can't migrate to jw7 for the same reason (one of the removed features was support for IE8, http://support.jwplayer.com/customer/portal/articles/2037989-migration-from-jw6-to-jw7).

You have succesfully replicated the issue for jw6 with flash... Aren't you planning to fix it?

itadmins

User  
0 rated :

Any news on this?
We're still struggling with the issue.

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