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Jwplayer Logo in Wordpress Plugin


Recently I've started a website and installed the jwplayer wordpresss plugin, and I've updated the plugin to pro version and also change the logo and the url in admin dashboard but nothing has been changed still the jwplayer logo remains the same and it leads to the jwplayer website, please help me regarding this.

Here is my website link : www.bestowe.com

6 Community Answers

pauljomy92

User  
0 rated :

Also i'm not able to change the skin it shows the skin cannot be loaded and also i'm not able to add the share button using the admin dashboard option.

https://i.gyazo.com/7cb9b6a417183386f520e288e3e57711.png

Andrew

JW Player Support Agent  
0 rated :

Hi Paul,

I’m not seeing a key set for your player here. Have you copied the key from your dashboard into your wordpress plugin and selected “Pro”?

pauljomy92

User  
0 rated :

Yeah I've copied the key from the dashboard and selected pro, but still i'm not able to remove watermark and to add skins and also the share button is also not visible,? ??

pauljomy92

User  
0 rated :

Yeah I've copied the key from the dashboard and selected pro, but still i'm not able to remove watermark and to add skins and also the share button is also not visible,? ??

pauljomy92

User  
0 rated :

Any update please??

Todd

JW Player Support Agent  
0 rated :

What license key are you using? Only a JW 6 key is going to remove the watermark in WordPress. If you have a JW 7 Free account, the JW 6 license key you see in your account dashboard will not remove the watermark. You would need to upgrade to a JW 7 Premium license in order to do that.

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