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Crossdomain error

Iam streaming to JW7 from a CDN using a smil stream... I am placed the crossdomain fle in the webserver dir...holding the website files
On loading the site I am getting.. Cannot Load M3U8:Crossdomain access denied.. Can someone explain to me how to go about correcting this issue

This the response from the web techs ..
Hello,

There is nothing blocked from our side, you can check the Outgoing Connection manager:

https://uk.cloudlogin.co/advanced/outgoing-connections/ , there are not any blocked connections, furthermore I have deactivated the Mod_security for this domain:

https://uk.cloudlogin.co/advanced/modsecurity/

Best Regards,
Teo Smith


This the Crossdomain on the site

<?xml version="1.0"?>
<!DOCTYPE cross-domain-policy SYSTEM "http://www.adobe.com/xml/dtds/cross-domain-policy.dtd">
<cross-domain-policy>
<allow-access-from domain="*.jwpcdn.com">
</cross-domain-policy>

8 Community Answers

Up Down

jherrieven

User  
0 rated :

Can you provide an example page, or your setup code? I suspect it is not actually a cross-domain issue - JW reports this for a number of error states.

James

Up Down

kdtlradio

User  
0 rated :

http://heartlightv.com/indexamod.html

Up Down

kdtlradio

User  
0 rated :

I also contacted wowza, how indicated that there is a crossdomain already in the server.

Up Down

jherrieven

User  
0 rated :

In the first player setup, you don't have a "crossdomain.xml" on the server you are requesting the M3U8 manifest from:

http://190.83.189.25:1935/

Up Down

kdtlradio

User  
0 rated :

Yes it does... I even double check with Wowza

Up Down

MisterNeutron

User  
-1 rated :

That IP address is located in Trinidad & Tobago.

Up Down

kdtlradio

User  
0 rated :

Thhe issue has been resolved.. there was a syntax error in the head of the webpage

Up Down

Cooper Reid

JW Player Support Agent  
0 rated :

Okay, glad it’s resolved.
Cooper

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