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Pausing Live Streams


I have a live stream and when I hit pause it goes to a black screen. How can I make it just freeze the image instead of giving me the black screen?

3 Community Answers

Randy

JW Player Support Agent  
0 rated :

Hello,

Can you potentially provide a sample link to the video embed?

Kindly,

Randy Le’Moine, Web Support Engineer, JW Player
www.jwplayer.com

test867

User  
0 rated :

Here is where I have the player I am testing:
http://meghananderic.com/jwplayer/

In my tests, when you pause pre-recorded content it does a freeze frame, but on live content it just gives a black screen.

Try pausing the playing I linked and you will see what I mean.

Randy

JW Player Support Agent  
-2 rated :

Hello,

I’ve tried loading your stream several times but had no luck. I see that you are using an RTMP stream, I tried it in a test player and had no luck as well. I am pretty sure the screen should show a still image if paused as you can see in this article: http://support.jwplayer.com/customer/portal/articles/1430218-using-hls-streaming . Although this is an HLS stream, I would like to take a look at your rtmp stream just to see whats going on.

Kindly,

Randy Le’Moine, Web Support Engineer, JW Player
www.jwplayer.com

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