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crossdomain error with non-customized skin


One of our users is getting the error "Error loading skin Crossdomain loading denied". However, the skin is "bekle", and ootb jw skin, not hosted on our server. That said, the player js itself IS loaded on our server. Should I put our own copy of the skin on our server? That is, once the player js is local, should everything be local?

1 Community Answers

Randy

JW Player Support Agent  
0 rated :

Hello,

Thank you for contacting the JW Player support team. Can you potentially provide a link to the embed that you are having problems with?

Kindly,

Randy Le’Moine, Web Support Engineer, JW Player
www.jwplayer.com

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