Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

cloud based jwplayer and ssl..jwplayer stopped working


We are using the cloud base jwplayer and when we switched to SSL/https jwplayer stopped working, what to do to fix the issue? all we see now is a black screen and now play button.

2 Community Answers

mark

User  
0 rated :

when your page is in https , then all of the media in adaptive format has to be served from https links as well/ So if you have HLS it must be served on https links in the playlist or file reference.
I * Think * Mp4's work over http ok

Randy

JW Player Support Agent  
0 rated :

Hello,

Mark is correct, all requests must match whether it be secure or non-secure.

Kindly,

Randy Le’Moine, Web Support Engineer, JW Player
www.jwplayer.com

This question has received the maximum number of answers.