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FLV Stream Not Working using Jw Player And Wowza


Hi,

We have enterprise license and we have issue with FLV streaming using Jw Player. We are able to stream video using VLC player but not with Jw Player. Seems that Jw Player is changing stream url before contacting Wowza server and that is causing the issue.

Here is stream url that we use rtmp://test01.ensemblevideo.com:1935/streaming/flv:RoseHillAcademy/RoseHillOrganization/MediaFormatsandProtocols/NBC-3q1oD2gN9kyCnAjZa8cYVw.flv

Thanks,

6 Community Answers

abcovell

User  
0 rated :

Any update on this issue.

Thanks,

Todd

JW Player Support Agent  
0 rated :

The URL seems strange, but yes, it works in VLC but not in our player. I usually do not see so many folders after the colon in the URL. Do you know if there is a way to move some of the folders to the other side of the /flv: ?

abcovell

User  
0 rated :

Url is not the problem, mp4 streaming is working.

For flv we are getting following error on wowza side: MediaReaderH264.open[streaming/_definst_]: Not found: e:/streaming/RoseHillAcademy/RoseHillOrganization/MediaFormatsandProtocols/NBC-3q1oD2gN9kyCnAjZa8cYVw.: java.io.FileNotFoundException: e:\streaming\RoseHillAcademy\RoseHillOrganization\MediaFormatsandProtocols\NBC-3q1oD2gN9kyCnAjZa8cYVw (The system cannot find the file specified)|at java.io.RandomAccessFile.open(Native Method)|at java.io.RandomAccessFile.<init>(RandomAccessFile.java:241)|at com.wowza.io.WowzaRandomAccessFile.<init>(WowzaRandomAccessFile.java:12)|at com.wowza.io.DirectRandomAccessReader.open(DirectRandomAccessReader.java:222)|at com.wowza.wms.mediareader.h264.MediaReaderH264.open(MediaReaderH264.java:250)|

From some reason extension is missing in path once Jw Player contacts Wowza, so it cannot find the content in application folder. Here is path from log "e:/streaming/RoseHillAcademy/RoseHillOrganization/MediaFormatsandProtocols/NBC-3q1oD2gN9kyCnAjZa8cYVw.", and it should be "e:/streaming/RoseHillAcademy/RoseHillOrganization/MediaFormatsandProtocols/NBC-3q1oD2gN9kyCnAjZa8cYVw.flv"

Thanks,

jean-francois.fournier.7

User  
0 rated :

I have the same problem. MP4 streams work fine but FLV ones don't.

Exemple :
Url pass to JW Player :
rtmp://[internalDomain]/appl/flv:faculte/cours/prof/video_web.flv
Url received by wowza :
rtmp://[internalDomain]/appl//faculte/cours/prof/video_web

Todd

JW Player Support Agent  
0 rated :

We have many customers that use Wowza for streaming, so I know it works. I am unfortunately not familiar with how to configure RTMP streams, so I would say your best option would be to ask Wowza for technical support for this.

You can test your streams directly in our player in our Stream Tester at http://demo.jwplayer.com/stream-tester/

abcovell

User  
0 rated :

After doing some research we have found this topic on Wowza official site.

http://www.wowza.com/forums/showthread.php?35944-Trouble-delivering-FLV-content-from-WOWZA-to-JWPlayer

Seems that starting with Wowza 4.0 default stream prefix is mp4 instead of flv, and according to instructions from link below Jw Player is stripping out flv prefix

http://support.jwplayer.com/customer/portal/articles/1430358-using-rtmp-streaming

"If no prefix is found, the player splits application/stream after the last / in the filename. The prefix is then automatically added (mp4:, mp3:). Note the flv prefix is not used internally by the Wowza/Adobe server, so JW Player strips that one out before requesting the stream."

Can we expect this to be fixed in next release?

Thanks,

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