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Youtube video does not open in IE11 using JW Player 6 Plugin version 2.1.14


I'm having a problem opening a Youtube video in IE11, which started the beginning of April. It works fine on Chrome, Firefox, iPhones, etc. - but not on IE11! An error message appears saying, "This content cannot be displayed in a frame." Here is the way the code is embedded on that page of our Wordpress website:

<a title="BACK" href="/">← Back</a>
<div style="text-align: left;"><iframe src="//www.youtube.com/embed/6Ot0aquOmro?feature=player_embedded&quot;" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen"></iframe>
May 30 (Bloomberg) -- Neil Abrams, founder at Abrams Consulting Group, discusses the strategies of rental car companies as consolidation has left three major players in the field. He speaks on Bloomberg Television's "Bloomberg Surveillance"</div>
<div style="text-align: left;"></div>
<div style="text-align: left;"></div>

Not being proficient in the web design field, I'm hoping someone can help me figure out why I'm having trouble opening the video on IE11.

Thanks so much!

11 Community Answers

MisterNeutron

User  
0 rated :

That page code doesn't appear to making any use of JW Player. It's just a YouTube video in an iframe.

pworthington

User  
0 rated :

Thanks - guess that's why I'm getting the error message regarding can't be played in an iframe. Do you have any suggestions as to how I can resolve this issue so that is works on IE11? Your advice is very much appreciated!

MisterNeutron

User  
1 rated :

Change the iframe code to this:

<iframe src="http://www.youtube.com/embed/6Ot0aquOmro" width="640" height="360" frameborder="0" allowfullscreen></iframe>

pworthington

User  
0 rated :

Sorry - still get the same error message after changing to your suggested coding. Any other suggestions? I'm totally confused as to why this suddenly stopped working in IE11! So frustrating - thanks again!

Cooper Reid

JW Player Support Agent  
0 rated :

YouTube changed their v2 api recently and deprecated some other functionality. You may have more success using Flash mode.
-Cooper

pworthington

User  
0 rated :

Thanks, Cooper - I'll try that!

pworthington

User  
0 rated :

Well, shucks! It already was in Flash mode. Any other suggestions? Thanks.

MisterNeutron

User  
0 rated :

Make sure Flash is installed in your copy of IE11. Using my coding, I don't get that error in IE11.

pworthington

User  
0 rated :

Thanks - will do.

pworthington

User  
0 rated :

MisterNeutron! Hats off to you!!! Thank you, thank you, thank you - from the bottom of my heart! At last, it works! I really appreciate you hanging in there with me until I finally got it - your code certainly did the trick!

Humbled and grateful,
Phyllis

Cooper Reid

JW Player Support Agent  
1 rated :

Glad you were able to get this resolved. Thanks Mr Neutron!
Cooper

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