Error happening randomly : Cannot load M3U8
Users sometimes get an error while loading videos on my company's platform : "Cannot load M3U8 : 404 not found"
I am using the jwplayer cloud video hosting for the videos.
The integration is done via iframe tags generated in the jwplayer dashboard, for example :
<iframe src="https://content.jwplatform.com/players/ARuo1yVC-2uAcSVhI.html" width="800" height="450" style="display: block; margin-left: auto; margin-right: auto;" allowfullscreen="true"></iframe>
This error did not ever appear before, but since this morning it has been appearing more and more.
I would estimate the error rate at about 10~15 %
Is this due to some maintenance issues ?
Is there anything I can do ?
Thank you a lot for any help provided