Subtitle [srt] doesn't work

info — May 20, 2015 01:28PM EDT

Hello everyone,
I'm using jwplayer configured to display subtitles with srt file.
You can see at this address http://va_sviluppo.videoassemblea.it/dettaglio_seduta.php?id_seduta=888 configuration line 158
<script type = "text / javascript">
jwplayer ("jwplayer"). setup ({file: "rtmp://golive01.streamincloud.it/vod_sviluppo/_definst_/s3vod/va_sviluppo/20150423-0915.f4v",
image: "http://va_sviluppo.videoassemblea.it /images/logo.png",
tracks:
[{file: "xml_captions / 2015-04-23_11-14-52.srt" kind: "captions", label: "Italian", "default": true}], width: "100%"});
</ script>

If you see the file srt is taken properly but sottotioli not displayed.
Can you give me some help?

1 Community Answers

Up Down

Todd

JW Player Support Agent

May 21, 2015 08:09AM EDT 0 rated :

I see an invalid character in your .srt file. This is what I find in a text editor:

1
00:00:01,000 ñ> 00:00:20,500
Lost Corners consists of charcoal paintings with pastel on paper and canvas.

2
00:00:21,000 ñ> 00:00:27,500
The series shows landmarks, places and objects which we are so used to that we do not really see them anymore.

3
00:00:27,800 ñ> 00:00:31,250
We would only notice if they would disappear, when it is too late.

The hyphen in your arrow in the time syntax looks like an en-dash. I also see the character is a little unusual when I load your .srt file directly in the browser.

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