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Sharing button on iPhone does not work properly


Hi,

The sharing button on the iPhone 5s does not work very properly: It works often when you tap *twice*. By tapping only once it seems to activate the button's background. But sometimes it does not work at all.

How can I fix this?

–Oliver

3 Community Answers

Randy

JW Player Support Agent  
0 rated :

Hello Oliver,

Thank you for the feedback. Its interesting that you have to click on the icon twice to activate the overlay. Can you confirm which version of the JW Player you are using and a possible sample link?

Thank you

adam

User  
0 rated :

Hi,

this is the link:

http://premium-weihnachtsmann.de/

I use version 2.1.14.

Randy

JW Player Support Agent  
0 rated :

Hello Adam,

I tested your page on an iPhone 5s running iOS 8 and Safari. The social overlay button works fine when clicked once.

Randy

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