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Microsoft Azure on-demand streaming with JWplayer not working on IE9


We are using JWPlayer premium version for playing videos which are encoded via Azure media services using On-demand streaming encodes.

The videos are played well in chrome but getting an error in IE 9 -

"Error loading player / No playable sources found "

On diagnosing the issue we found out that in chrome after the page related resources are loaded, the jwplayer related resources starts getting loaded. for e.g. -

http://p.jwpcdn.com/6/jwpsrv_frq.js

http://p.jwpcdn.com/6/12/jwplayer.flash.swf ... and so on...


But in case of IE9 these resources do not load at all without any errors.

Posting the code for your reference -

jwplayer("VideoPlayer").setup({
file: "http://rhythmmediahubservice.streaming.mediaservices.windows.net/886d942d-182b-4389-bd93-acbf4fcdea01/UX%20Design%20v.4%20-%20OP%206.ism/Manifest(format=m3u8-aapl-v3)",
image: "https://rhythmmediahubstore.blob.core.windows.net/asset-d112345d-1500-80c3-7546-f1e4df7aaabf/business_first_03062014_callouts_00.00.09.jpg",
type:'m3u8',
androidhls:'true',
autostart:true,
width: 640,
height: 360
});



Thanks in anticipation.

1 Community Answers

Todd

JW Player Support Agent  
0 rated :

Use type: ‘hls’ and not ‘m3u8’

Is the Flash plugin up to date and activated in IE 9? What Flash version is reported at http://www.adobe.com/software/flash/about/ ?

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