Close event in VAST Wrapper

m.zenin — Mar 10, 2015 06:13PM EDT

Hi, Support!

I discovered the error dispatching VAST events in JW6 6.12.4950 (I tested here http://support.jwplayer.com/customer/portal/articles/1431665-basic-preroll-video-ads). When my VAST tag is inside Wrapper, player dispatched "close" event after "complete" event (http://cl.ly/image/3F2x2T1O1D3P). I substituted the original VAST tag on page with my tag via Charles (http://www.charlesproxy.com/) and discovered this.

5 Community Answers

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Cooper Reid

JW Player Support Agent

Mar 13, 2015 09:43AM EDT -1 rated :

What type of issues is this causing for you?
Cooper

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m.zenin

User

Mar 15, 2015 07:16AM EDT 0 rated :

For me and my company it causes incorrect stats when working with publisher which are using JW Player Ads Edition.

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Cooper Reid

JW Player Support Agent

Mar 17, 2015 12:03PM EDT 0 rated :

Thanks for pointing this out. I will pass the details of this along to our player engineers. Do you know if this issue was present in previous versions of JWPlayer? Also, can you send your ad tag url over so we can troubleshoot the issue with wrappers?
-Cooper

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m.zenin

User

Mar 21, 2015 10:42AM EDT 0 rated :

Hi, Cooper! Your engineers could reach me using my email webmechanics@gmail.com, I would love to help them resolve this issue

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Cooper Reid

JW Player Support Agent

Mar 30, 2015 10:13AM EDT 0 rated :

Do you have an ad-tag or a page url I could pass along to our player engineers?
-Cooper

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