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RE: Why do I get same error saying....Error loading player


Why do I keep getting the same error saying: Player error cannot load player configuration? Help?

<HTML>
<HEAD>
<TITLE>Amazon CloudFront Streaming with JW Player 6</TITLE>

<!-- Call the JW Player JavaScript file, jwplayer.js.
Replace WEB-DISTRIBUTION-DOMAIN-NAME with the domain name of your
CloudFront web distribution, for example, d1234.cloudfront.net
(begins with "d"). This causes a browser to download the JW Player file
before streaming begins.
-->

<script src="http://jwpsrv.com/library/MyKEY.js"></script>

</HEAD>

<BODY>
<H1>This video is streamed by CloudFront and played by JW Player 6.</H1>

<!-- Replace RTMP-DISTRIBUTION-DOMAIN-NAME with the domain name of your
RTMP distribution, for example, s5678.cloudfront.net (begins with "s").

Replace VIDEO-FILE-NAME with the name of your .mp4 or .flv video file,
including the .mp4 or .flv filename extension. For example, if you uploaded
my-vacation.mp4, enter my-vacation.mp4.
-->

<div id="mediaplayer"></div>
<script type="text/javascript">
jwplayer("mediaplayer").setup({
file: "rtmp://d1zxetdx0g1fuq.cloudfront.net/hjlimofficialtrailer.mp4",
width: "720",
height: "480"
});
</script>

</BODY>
</HTML>

1 Community Answers

Andrew

JW Player Support Agent  
0 rated :

Hi, What browser are you seeing this issue with? If this is happening on mobile, it’s because of the use of RTMP here. RTMP requires Flash.

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