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VAST ads not working in Safari


Hi,
I've got a problem with JW Player and Safari.
When trying to start a video ad, the player responds with an error in Safari. All other browsers are fine.

A link where you can try it out:
https://play.staylive.se/saik/watch/233/


A response I seem to get is:
File not found: https://ssl.p.jwpcdn.com/6/11/vast.js

How come? Is there a problem with the served ad?

1 Community Answers

Andrew

JW Player Support Agent  
0 rated :

I’ve just tested this and I am seeing this serve in Safari on OSX. Offhand is this happening on mobile or desktop? Please let me know which OS and browser version you’re using here as well.

Thanks!

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