Video playback issues
Hello, We have some mp4 files that don't play back on some browsers. For example, a video is recorded through an app on an iPad and transfered to a windows server. The video is then accessible through the browser.
All videos are mp4 format and encoded as per your embedding instrcutions. Some files will only playback on some browsers such as IE and on the iPad itself. It wont play through FireFox or Safari.
We have a test video available to see at http://test.interactivelearningdiary.co.uk/mediatest.aspx
This will play in IE, Chrome and on the iPad but not in Firefox, Safari or on an Android device. We are running 6.11 version of jwplayer. The message is Error loading media: File could not be played.
Many thanlks for your help.