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Jerky streaming


How can I stop using JWPlayer? My incoming videos are jerky since I started using your player.

3 Community Answers

Todd

JW Player Support Agent  
0 rated :

JW Player is a tool for web developers. Our software is installed on web servers to enable web sites to play videos. If you’re having trouble watching a video, that usually means the web site developer has done something wrong, so there’s nothing you can do on your end to fix it.

It is possible that a web developer has implemented our player using Flash. Your browser’s speed and performance could slow down depending on how much Flash content is loaded in your browser, but that doesn’t really have anything to do with our player. Do you have the same problem in your browser after you restart your computer?

grnlee2

User  
0 rated :

Yes the same

Todd

JW Player Support Agent  
0 rated :

That is strange. Our player runs in Javascript in the browser and only loads when you go to a web site that has our player embedded on it. There is not any software that gets installed on your computer.

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