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How can I get more streams?


I purchased the Premium license and quickly ran out of streams.
I than moved to the JW Platform, but I don't see how that's given me any more streaming.

It just says I'm out of streams and the player fails to load any content when it's pointed to a JW hosted file. It works fine when I tell it to play a file I'm hosting.

1 Community Answers

Andrew

JW Player Support Agent  
0 rated :

You’ll need to make certain that you are logged into your platform account and not your JW Player account. You can contact us directly via email on your dashboard with more details if you’d like.

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